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Privacy Policy

Last updated: May 21, 2026

Welcome to Sipvu.

Sipvu operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a curated shopping experience.

Sipvu is powered by Shopify, which provides the infrastructure and technology that allows us to display products, process orders, accept payments, communicate with customers, and operate the Services.

This Privacy Policy explains how we collect, use, store, share, protect, and process your personal information when you:

Visit our website
Browse products
Create an account
Place an order
Request support
Subscribe to communications
Participate in promotions
Submit customization information
Contact us for replacements or order assistance

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

If our Terms of Service conflict with this Privacy Policy regarding personal information practices, this Privacy Policy controls.

Personal Information We Collect

To operate our business and fulfill orders, we may collect information directly from customers or automatically through website usage.

Contact Information

Information that helps identify and communicate with you:

Full name
Billing address
Shipping address
Phone number
Email address

We use this information to process orders, send updates, communicate regarding replacements, and provide customer support.

Payment Information

To process purchases, we may collect:

Payment method details
Transaction confirmations
Purchase records

Sipvu does not directly store full payment card information. Payment processing may be handled securely by Shopify and associated payment providers.

Account Information

If customer accounts are offered, we may collect:

Username
Password
Login credentials
Preferences
Saved settings

Customers are responsible for maintaining account security.

Order and Transaction Information

To fulfill purchases and manage customer relationships, we may collect:

Purchased products
Cart contents
Wishlist activity
Order history
Replacement requests
Customer support history
Purchase preferences

This information helps us improve our services and customer experience.

Personalized and Custom Products

Sipvu may offer personalized, custom-made, print-on-demand, or made-to-order products now or in the future.

When placing customized orders, customers may voluntarily provide:

Names
Messages
Uploaded images
Custom wording
Design requests
Personalization instructions

Customization information is collected solely for creating, producing, and fulfilling customized orders.

Customers are responsible for ensuring submitted customization content does not violate intellectual property rights.

Customer Communications

When communicating with us, we may collect:

Emails
Support requests
Replacement claims
Customer feedback
Survey responses
Submitted images

Communications may be retained for quality improvement, fraud prevention, customer support, and operational purposes.

Device and Website Usage Information

When visiting our website, we may automatically collect:

IP address
Browser type
Device type
Operating system
Website activity
Click behavior
Session duration
Approximate location
Referral source

This information helps improve website performance and customer experience.

Cookies and Similar Technologies

Sipvu and service providers may use cookies and similar technologies.

Cookies may help us:

Keep your shopping cart active
Remember preferences
Improve website performance
Analyze visitor behavior
Deliver marketing content
Prevent fraud

You may disable cookies through your browser settings; however, some website features may become unavailable.

Sources of Personal Information

Information may be collected:

Directly From You

When you:

Place orders
Submit forms
Contact support
Create accounts

Automatically

Through:

Cookies
Website analytics
Device technologies

From Service Providers

Including:

Store hosting
Payment systems
Shipping providers
Analytics tools

From Marketing Partners

Advertising and audience measurement providers may supply aggregated marketing insights.

How We Use Personal Information

Order Processing and Service Delivery

Information may be used to:

Process orders
Confirm transactions
Arrange shipping
Process replacements
Provide customer support
Prevent duplicate orders

Personalization and Experience Improvement

We may use information to:

Improve navigation
Recommend products
Understand customer interests
Improve product offerings

Marketing and Promotions

We may send:

Promotional emails
Product announcements
Launch notifications
Seasonal campaigns
Abandoned cart reminders

Customers may unsubscribe at any time.

Security and Fraud Prevention

Information may be used to:

Verify transactions
Detect suspicious behavior
Prevent abuse
Protect customer accounts
Secure store operations

Fraudulent activity may result in order review or cancellation.

Legal Compliance

We may process information to:

Comply with laws
Respond to legal requests
Enforce agreements
Protect our rights and customers

How We Share Information

Sipvu does not sell personal information for money.

Information may be shared with:

Shopify and store providers
Payment processors
Shipping providers
Customer service platforms
Marketing providers
Analytics providers

These providers process information according to their own privacy practices.

Relationship with Shopify

Sipvu uses Shopify to host and operate the Services.

Information submitted through our website may be processed by Shopify and supporting providers.

Learn more:

Shopify Consumer Privacy Policy

Manage privacy preferences:

Shopify Privacy Portal

Third-Party Services and Links

Our Services may contain links to external websites.

We are not responsible for:

Privacy practices
Security practices
Accuracy of information
Third-party policies

Please review external policies before sharing information.

Children’s Privacy

Our Services are not intended for children.

We do not knowingly collect personal information from children.

Parents or guardians may contact us regarding removal requests.

Data Security and Retention

We implement commercially reasonable safeguards to protect information.

However:

No system is completely secure
Internet transmission is never guaranteed

Information may be retained for:

Order management
Customer support
Legal obligations
Fraud prevention
Business operations

Retention periods vary depending on circumstances.

Your Privacy Rights

Depending on applicable law, customers may request:

Access to information
Correction of information
Deletion of information
Data portability
Marketing opt-out

To submit requests, contact us.

We will not discriminate against users for exercising privacy rights.

International Transfers

Sipvu operates from Puerto Rico, United States.

Because we use third-party providers such as Shopify and supporting business technologies, personal information may be stored, processed, or transferred outside your country or region.

Processing may support:

Store operations
Payment processing
Shipping
Customer support
Analytics
Security

Where required, reasonable safeguards are used to protect personal information.

For more information: